Service
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Shipping
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Transport
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Any duties and taxes
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Why The Smart Shopper?
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We are a team of Filipinos who have an in-depth knowledge of where to source the best of the Philippines' best and how to ship them to Singapore.
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Our head office is based in Singapore, and we also have an office in the Philippines, making the shopping and shipping seamless.
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We don't just consolidate/ship orders sent to us. We can actually help purchase the items for you. Don't have a Philippines bank account or credit card? Not sure how to communicate with merchants in the Philippines? We'll transact for you.
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Our shipping rates are cheaper than DHL, Fedex, UPS or LBC.
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Our rates are clear and transparent.
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1. Our Service Fees
If WE SHOP for you online or from a physical store:
S$21.30/hour | P820 | US$16.50 or 10%* of product cost, whichever is higher.
*This is reduced to 5% of the product cost when the total cost of products is S$1,000 | P38,500 | US$754 and above.
S$21.30/hour | P820 | US$16.50 or 10%* of product cost, whichever is higher.
*This is reduced to 5% of the product cost when the total cost of products is S$1,000 | P38,500 | US$754 and above.
This is ideal for those who:
1. Based outside of the Philippines and want to shop in the country.
2. Don't know where in the Philippines to best buy a particular product.
3. Don't have a local number in the Philippines.
4. Want to shop for items that can't be purchased online.
5. Need help to inspect the item's quality first (especially for high-priced products).
6. Want to take advantage of our shop membership discounts.
Terms & Conditions:
• Minimum fee of 1 hour. Time spent beyond the first hour is charged per minute at S$0.36/minute | P13.86/minute | US$0.26/minute.
• What we count in our service hours: product search after confirmation of purchase (online or offline), travel time and store visit (if physical stores), coordination with you about the purchase, and packing. We don't charge our time for administration like invoicing and tracking your shipment.
• Minimum transaction amount of S$24.30 | P899 | US$17.36) for us to ship.
• Maximum of 12 pieces of one specific kind of product can be shipped in one box/parcel.
• Request for a quick quote today.
Additional costs:
• Transport fees. See "PH Delivery Fees".
• Storage fee of S$8 | P308 | US$6.30) for every 1,344 cubic in (that's 24"x14"x4" of total items' size) for every 14 days.
• Consolidation fee of S$1/day | P38.50 | US$0.78) for any goods with total volumetric size of 1,344 cubic in or less (that's 24"x14"x4" of total items' size) that we hang on for you for longer than the free 14-day consolidation.
• Bubble wrapping: S$0.50 | P19 | US$0.35 per 20 sq inch. This size can cover 2-3 pieces of mugs. This is required for any non-fabric goods or unboxed goods.
Examples of WE SHOP costs before shipping costs:
Example 1: Search of Philippine leather shoes and wallet. Found and purchased online.
a. Service Fee - S$37 for 1 hour and 45 minutes of service time, including research, purchase of items, arrangement for shipping, and coordination with customer.
b. Other costs - None. We've asked the vendor to pack the items ready for air shipping, and have arranged for direct delivery to our forwarder.
Total: S$37 (before shipping costs)
Example 2: Purchase of dry grocery items online and from a physical store.
a. Service Fee - S$74 for 2 hours of service time, including purchase of items, visit to the store, arrangement for shipping, packing of package, and coordination with customer.
b. Other costs - S$3.50 bubble wrapping for multiple breakable items + S$9.50 transportation to store + S$13.80 transportation from our warehouse to our forwarder via Lalabike for same-day delivery.
Total: S$100.80 (before shipping costs)
1. Based outside of the Philippines and want to shop in the country.
2. Don't know where in the Philippines to best buy a particular product.
3. Don't have a local number in the Philippines.
4. Want to shop for items that can't be purchased online.
5. Need help to inspect the item's quality first (especially for high-priced products).
6. Want to take advantage of our shop membership discounts.
Terms & Conditions:
• Minimum fee of 1 hour. Time spent beyond the first hour is charged per minute at S$0.36/minute | P13.86/minute | US$0.26/minute.
• What we count in our service hours: product search after confirmation of purchase (online or offline), travel time and store visit (if physical stores), coordination with you about the purchase, and packing. We don't charge our time for administration like invoicing and tracking your shipment.
• Minimum transaction amount of S$24.30 | P899 | US$17.36) for us to ship.
• Maximum of 12 pieces of one specific kind of product can be shipped in one box/parcel.
• Request for a quick quote today.
Additional costs:
• Transport fees. See "PH Delivery Fees".
• Storage fee of S$8 | P308 | US$6.30) for every 1,344 cubic in (that's 24"x14"x4" of total items' size) for every 14 days.
• Consolidation fee of S$1/day | P38.50 | US$0.78) for any goods with total volumetric size of 1,344 cubic in or less (that's 24"x14"x4" of total items' size) that we hang on for you for longer than the free 14-day consolidation.
• Bubble wrapping: S$0.50 | P19 | US$0.35 per 20 sq inch. This size can cover 2-3 pieces of mugs. This is required for any non-fabric goods or unboxed goods.
Examples of WE SHOP costs before shipping costs:
Example 1: Search of Philippine leather shoes and wallet. Found and purchased online.
a. Service Fee - S$37 for 1 hour and 45 minutes of service time, including research, purchase of items, arrangement for shipping, and coordination with customer.
b. Other costs - None. We've asked the vendor to pack the items ready for air shipping, and have arranged for direct delivery to our forwarder.
Total: S$37 (before shipping costs)
Example 2: Purchase of dry grocery items online and from a physical store.
a. Service Fee - S$74 for 2 hours of service time, including purchase of items, visit to the store, arrangement for shipping, packing of package, and coordination with customer.
b. Other costs - S$3.50 bubble wrapping for multiple breakable items + S$9.50 transportation to store + S$13.80 transportation from our warehouse to our forwarder via Lalabike for same-day delivery.
Total: S$100.80 (before shipping costs)
If YOU SHOP online and send to our Singapore address:
S$21.30/hour | P820 | US$16.50 plus a surcharge of 3% of the product cost if total package to be sent is more than S$270 | P10,395.
S$21.30/hour | P820 | US$16.50 plus a surcharge of 3% of the product cost if total package to be sent is more than S$270 | P10,395.
This is ideal for those who:
1. Need to send personal items to Singapore.
2. Are based in the Philippines and want to send something to family and friends in Singapore.
3. Are a merchant in the Philippines and want to sell to the Singapore market.
4. Are knowledgeable about transacting in the Philippines but need help with shipping to Singapore.
Terms & Conditions:
• Minimum fee of 1 hour. Time spent beyond the first hour is charged per minute at S$0.36/minute | P13.86/minute | US$0.26/minute.
• What we count in our service hours: receiving of items, taking of photos of items, packing, and other special requests. We don't charge our time for administration like invoicing and tracking your shipment.
• We will only receive your items at our Philippines address once you acknowledge our quotation.
• Minimum transaction amount of S$24.30 | P899 | US$17.36) for us to ship.
• Maximum of 12 pieces of one specific kind of product can be shipped in one box/parcel.
• Request for a quick quote today.
Additional costs:
• Transport & delivery fees within the Philippines. These will include any transportation cost of our staff to visit stores, or delivery fees to pick-up your items and delivery them to our warehouse or directly to our forwarder. If items are not ready for packing yet, we bring them to our warehouse first, then deliver to our forwarder, which doubles the delivery fee. This cost depends on the distance and weight of items, and since PH is big, it'll be too many different rates to display here, so it'll be quoted for you instead. Prevailing transport and delivery rates of our partner couriers will be applied.
• Storage fee of S$8 | P308 | US$6.30) for every 1,344 cubic in (that's 24"x14"x4" of total items' size) for every 14 days.
• Consolidation fee of S$1/day | P38.50 | US$0.78) for any goods with total volumetric size of 1,344 cubic in or less (that's 24"x14"x4" of total items' size) that we hang on for you for longer than the free 14-day consolidation.
• Bubble wrapping: S$0.50 | P19 | US$0.35 per 20 sq inch. This size can cover 2-3 pieces of mugs. This is required for any non-fabric goods or unboxed goods.
Examples of YOU SHOP costs before shipping costs:
Example 1: Shipping of books (personal items) that have already been prepared for shipping.
a. Service Fee - S$23.35 for 1 hour service time including coordination with the customer, arrangement of pick-up of the package for delivery to our forwarder.
b. Other costs - S$2 for delivery from customer's address to our forwarder. Non-same day delivery service was used.
Total: S$25.35 (before shipping costs)
Example 2: Shipping of local coffee bean products purchased by the customer online and was delivered to our warehouse by the vendor.
a. Service Fee - S$23.35 for 1 hour service time including coordination with the customer, packing of of package, and arrangement of delivery to our forwarder.
b. Other costs - S$1 bubble wrapping for 4 pieces of coffee bags + S$2.30 for delivery of package from our warehouse to our forwarder.
Total: S$26.65 (before shipping costs)
1. Need to send personal items to Singapore.
2. Are based in the Philippines and want to send something to family and friends in Singapore.
3. Are a merchant in the Philippines and want to sell to the Singapore market.
4. Are knowledgeable about transacting in the Philippines but need help with shipping to Singapore.
Terms & Conditions:
• Minimum fee of 1 hour. Time spent beyond the first hour is charged per minute at S$0.36/minute | P13.86/minute | US$0.26/minute.
• What we count in our service hours: receiving of items, taking of photos of items, packing, and other special requests. We don't charge our time for administration like invoicing and tracking your shipment.
• We will only receive your items at our Philippines address once you acknowledge our quotation.
• Minimum transaction amount of S$24.30 | P899 | US$17.36) for us to ship.
• Maximum of 12 pieces of one specific kind of product can be shipped in one box/parcel.
• Request for a quick quote today.
Additional costs:
• Transport & delivery fees within the Philippines. These will include any transportation cost of our staff to visit stores, or delivery fees to pick-up your items and delivery them to our warehouse or directly to our forwarder. If items are not ready for packing yet, we bring them to our warehouse first, then deliver to our forwarder, which doubles the delivery fee. This cost depends on the distance and weight of items, and since PH is big, it'll be too many different rates to display here, so it'll be quoted for you instead. Prevailing transport and delivery rates of our partner couriers will be applied.
• Storage fee of S$8 | P308 | US$6.30) for every 1,344 cubic in (that's 24"x14"x4" of total items' size) for every 14 days.
• Consolidation fee of S$1/day | P38.50 | US$0.78) for any goods with total volumetric size of 1,344 cubic in or less (that's 24"x14"x4" of total items' size) that we hang on for you for longer than the free 14-day consolidation.
• Bubble wrapping: S$0.50 | P19 | US$0.35 per 20 sq inch. This size can cover 2-3 pieces of mugs. This is required for any non-fabric goods or unboxed goods.
Examples of YOU SHOP costs before shipping costs:
Example 1: Shipping of books (personal items) that have already been prepared for shipping.
a. Service Fee - S$23.35 for 1 hour service time including coordination with the customer, arrangement of pick-up of the package for delivery to our forwarder.
b. Other costs - S$2 for delivery from customer's address to our forwarder. Non-same day delivery service was used.
Total: S$25.35 (before shipping costs)
Example 2: Shipping of local coffee bean products purchased by the customer online and was delivered to our warehouse by the vendor.
a. Service Fee - S$23.35 for 1 hour service time including coordination with the customer, packing of of package, and arrangement of delivery to our forwarder.
b. Other costs - S$1 bubble wrapping for 4 pieces of coffee bags + S$2.30 for delivery of package from our warehouse to our forwarder.
Total: S$26.65 (before shipping costs)
2. Our Shipping Costs
Air Freight Charges
- These don't include our service fees yet.
- These are subject to change due to erratic schedules of flights during this pandemic.
- We have a flight scheduled weekly. Drop-off your ready-for-air-shipping packages at our forwarder's address by Thursday 5pm to be included in the flight on Saturday. Packages will be ready for dispatch on the following Sunday.
We currently only ship via AIR regularly. Please email or message us for sea freight options.
Let us give you examples of actual transactions and what our customers say about their experience!
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Customer found this hip and super lightweight foldable car seat online. But he can't order it himself because he didn't have an international credit card. The Smart Shopper purchased the item using its exclusive 15% discount with Urban Kanga and picked it up because the customer needed it urgently. Product cost: P9,213 Service fee: P790 Transportation cost within SG: P555 Shipping cost by air direct to customer: P2,651 TOTAL paid by customer including product cost: P13,209 *Service fees, transpo cost and shipping costs amount to 43% of the product cost. Still a worthwhile investment as the product is not available in the Philippines, and overall costs is still cheaper than alternatives. |
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Customer needed to order gifts for family. She sent us the links to the items she found online and wanted us to purchase them ourselves. The Smart Shopper purchased 7 lego items from Bricksworld (extending our 10% membership discount to the customer), and purchased 5 sets of paper toys from a physical toy shop. Product cost: P9,101 Transportation cost within SG: P555 Service fee: P1,186 (for 1.5 hours of shopping time) Shipping cost by air direct to customer: P1,972.80 TOTAL paid by customer including product cost: P12,814.80 *Service fees, transpo cost and shipping costs amount to 40.8% of the product costs. Her overall savings are huge as the Lego products are at least 40% cheaper in Singapore than in the Philippines, or are not available there. |
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Customer needed some Ikea items. She sent us the links to the items she found online and wanted us to purchase them ourselves. The Smart Shopper purchased assorted Ikea items from Ikea Singapore physical shop. Product cost: P4,258.80 Service fee: P530 (discounted fee during our "Ikea Shopping Day") Shipping cost by sea (consolidated box): P1,368 Local delivery fee direct to customer: P565 TOTAL paid by customer including product cost: P6,721 *Service fees, shipping costs and local delivery costs amount to 57.8% of the product costs. A worthwhile investment as the products were not yet available in the Philippines as that time. Comparing her costs with what she would have paid Ikea resellers in the Philippines marking up products at 60% and up, she's definitely had a better deal. |
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Customer ordered assorted Ikea items through Ikea.sg online shop. She sent her orders to our SG address and wanted us to consolidate her orders in one package. Then she requested if we can purchase another item that she forgot to order online. The Smart Shopper received, sorted and consolidated all her orders in one package. We included her additional item to our Ikea trip twice a month. Our Box cost: P3,196.80 (includes shipping cost and local delivery fee.) Product costs including what the customers shopped online herself: P10,568 Service fee: P1,320 TOTAL cost of customer including product costs: P15,084.80 *Service and shipping fees amounted to 42.7% of her product costs. With a discerning taste for home goods, the customer found it all worth it as these items are hard to find in the Philippines, or are much more expensive from local Ikea resellers. |
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Customer needed Ostheimer wooden toys and Magna Tiles cars for her collection. After receiving a quote for us, she ordered online from the merchant and had her orders delivered to our SG address. The Smart Shopper received, sorted, packed and processed the shipping of her orders immediately. Service fee: P790 (for 1 hour of receiving, sorting and packaging of orders.) Shipping cost by air direct to customer: P1,029.60 Special Handling Fee: P180 (for fragile item.) TOTAL paid by customer including product cost: P1,999.60 *For savvy collectors like Diana, shipping from overseas is a thrill and a worthwhile investment. Like many of our other clients, they order a few collector items overseas that aren't available in the Philippines through us. Some of them later on resell them locally or on eBay resulting in attractive profits! |
And for payment options, here you go:
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PayNow
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+65 9658 1894
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PayPal
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theasianblandingscollective@gmail.com or
paypal.me/thecollectiveasia *We will charge a transaction fee of 3.9% of the total invoice amount + P18 for PayPal payments. |
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Debit/Credit Card
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If you prefer to pay using your debit or credit card outside of PayPal, we will send a custom link to you of you total invoice so you can transact your payment.
*We will charge a transaction fee of 3.5% of the total invoice amount for transaction fees. |
