Service
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Shipping
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Transport
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Any duties and taxes
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Why The Smart Shopper?
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We have a strong network of shoppers around Singapore. We always try to find ways to get you the best deals for your shopping list.
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We don't just consolidate/ship orders sent to us, we can actually help purchase the items for you. No international debit/credit card or PayPal? No problem.
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Our shipping rates are cheaper than DHL, Fedex, UPS or LBC.
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Your total costs with us are cheaper than "PasaBuy" services charging 40 to 60% mark-up on items you buy through them, excluding local delivery costs.
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We even pass to you our membership and corporate discounts. We have premium subscriptions and memberships with major merchants around the world.
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Our rates are clear and transparent. We offer a variety of shipping methods (box consolidation by sea, your own box by sea, or sending by air), so we meet your budget and schedule needs. Have a look below!
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1. Our Service Fees
If WE SHOP for you online or from a physical store:
S$21.30/hour or 10%* of product cost, whichever is higher.
*This is reduced to 5% of the product cost when the total cost of products is S$1,000 and above.
S$21.30/hour or 10%* of product cost, whichever is higher.
*This is reduced to 5% of the product cost when the total cost of products is S$1,000 and above.
This is ideal for those who:
1. Don't have an international credit/debit card or PayPal account.
2. Need to purchase something from another country's website that only allows local bank payment and a local contact number (e.g. Shopee and Lazada sites in other countries, Tokopedia, etc.)
3. Don't want to incur too much loss on exchange rates when using your own mode of payment.
4. Want to shop for items that can't be purchased online.
5. Need help to inspect the item's quality first (especially for high-priced products).
6. Want to take advantage of our shop membership discounts.
Terms & Conditions:
• Minimum fee of 1 hour. Time spent beyond the first hour is charged per minute at S$0.36/minute.
• What we count in our service hours: product search after confirmation of purchase (online or offline), travel time and store visit (if physical stores), coordination with you about the purchase, and packing. We don't charge our time for administration like invoicing and tracking your shipment.
• We shoulder transport fees in Singapore up to 1kg or non-bulky items, and shopping within the city (Orchard, Bugis, Novena, Raffles, City Hall, Lavender, Kallang areas). Consult us to know if the shop area is included in the city area.
• Minimum transaction amount of S$24.30 for us to ship.
• Maximum of 12 pieces of one specific kind of product can be shipped in one box/parcel.
• Request for a quick quote today.
Additional costs:
• Transport fees start from S$15 for bulky and 1-kg items and above, or shopping outside the city area.
• Storage fee of S$12 for every 4,703 cubic in or 77,084 cubic cm (that's the size of a 14"x14"x24" box) for every 14 days.
• Consolidation fee of S$1.83/day for any goods with total volumetric size of 4,703 cubic in or 77,084 cubic cm or less (that's the size of a 14"x14"x24" box) that we hang on for you for longer than the free 14-day consolidation.
• Bubble wrapping: S$0.50 per 20 sq inch. This size can cover 2-3 pieces of mugs. This is required for any non-fabric goods or unboxed goods.
Examples of WE SHOP costs before shipping costs:
Example 1: Purchase of 2 dresses from COS, plus 1 Cle de Peau makeup remover from Tangs, both stores are in Singapore (both in the city).
a. Service Fee - S$29.58 (for 1 hour and 23 minutes of service time, including travel to the stores, purchase of items, coordination with customer, and packing of items).
b. Other costs - S$0.50 for bubble wrapping the make-up remover. Transportation is waived because items are lightweight and stores are in the city.
Total: S$30.08 (before shipping costs)
Example 2: Purchase of an action figure from Tokopedia, Indonesia online. Air shipped directly from Indo to PH.
a. Service Fee - S$21.30 (for minimum 1 hour of service time, including purchasing online and coordinating with the customer).
b. No other costs
Total: S$21.30 (before shipping costs)
1. Don't have an international credit/debit card or PayPal account.
2. Need to purchase something from another country's website that only allows local bank payment and a local contact number (e.g. Shopee and Lazada sites in other countries, Tokopedia, etc.)
3. Don't want to incur too much loss on exchange rates when using your own mode of payment.
4. Want to shop for items that can't be purchased online.
5. Need help to inspect the item's quality first (especially for high-priced products).
6. Want to take advantage of our shop membership discounts.
Terms & Conditions:
• Minimum fee of 1 hour. Time spent beyond the first hour is charged per minute at S$0.36/minute.
• What we count in our service hours: product search after confirmation of purchase (online or offline), travel time and store visit (if physical stores), coordination with you about the purchase, and packing. We don't charge our time for administration like invoicing and tracking your shipment.
• We shoulder transport fees in Singapore up to 1kg or non-bulky items, and shopping within the city (Orchard, Bugis, Novena, Raffles, City Hall, Lavender, Kallang areas). Consult us to know if the shop area is included in the city area.
• Minimum transaction amount of S$24.30 for us to ship.
• Maximum of 12 pieces of one specific kind of product can be shipped in one box/parcel.
• Request for a quick quote today.
Additional costs:
• Transport fees start from S$15 for bulky and 1-kg items and above, or shopping outside the city area.
• Storage fee of S$12 for every 4,703 cubic in or 77,084 cubic cm (that's the size of a 14"x14"x24" box) for every 14 days.
• Consolidation fee of S$1.83/day for any goods with total volumetric size of 4,703 cubic in or 77,084 cubic cm or less (that's the size of a 14"x14"x24" box) that we hang on for you for longer than the free 14-day consolidation.
• Bubble wrapping: S$0.50 per 20 sq inch. This size can cover 2-3 pieces of mugs. This is required for any non-fabric goods or unboxed goods.
Examples of WE SHOP costs before shipping costs:
Example 1: Purchase of 2 dresses from COS, plus 1 Cle de Peau makeup remover from Tangs, both stores are in Singapore (both in the city).
a. Service Fee - S$29.58 (for 1 hour and 23 minutes of service time, including travel to the stores, purchase of items, coordination with customer, and packing of items).
b. Other costs - S$0.50 for bubble wrapping the make-up remover. Transportation is waived because items are lightweight and stores are in the city.
Total: S$30.08 (before shipping costs)
Example 2: Purchase of an action figure from Tokopedia, Indonesia online. Air shipped directly from Indo to PH.
a. Service Fee - S$21.30 (for minimum 1 hour of service time, including purchasing online and coordinating with the customer).
b. No other costs
Total: S$21.30 (before shipping costs)
If YOU SHOP online and send to our Singapore address:
S$21.30/hour plus a surcharge of 3% of the product cost if total package to be sent is more than $260.
S$21.30/hour plus a surcharge of 3% of the product cost if total package to be sent is more than $260.
This is ideal for those who:
1. Are purchasing multiple items, or need items from various stores. You can save on service fees this way. Our service hours only start from the time we receive your items.
2. Have an international debit/credit card or PayPal.
3. Want to save on service fees by ordering the items online themselves.
Terms & Conditions:
• Minimum fee of 1 hour. Time spent beyond the first hour is charged per minute at S$0.36/minute.
• What we count in our service hours: receiving of items, taking of photos of items, packing, and other special requests. We don't charge our time for administration like invoicing and tracking your shipment.
• We will only receive your items at our Singapore address once you acknowledge our quotation.
• Minimum transaction amount of S$24.30 for us to ship.
• Maximum of 12 pieces of one specific kind of product can be shipped in one box/parcel.
• Request for a quick quote today.
Additional costs:
• Storage fee of S$12 for every 4,703 cubic in or 77,084 cubic cm (that's the size of a 14"x14"x24" box) for every 14 days.
• Consolidation fee of S$1.83/day for any goods with total volumetric size of 4,703 cubic in or 77,084 cubic cm or less (that's the size of a 14"x14"x24" box) that we hang on for you for longer than the free 14-day consolidation.
• Bubble wrapping: S$0.50 per 20 sq inch. This size can cover 2-3 pieces of mugs. This is required for any non-fabric goods or unboxed goods.
Examples of YOU SHOP costs before shipping costs:
Example 1: 1 Nike shoes worth P3,500 (dimension: 64 cubic in) + 5 packs of Nespresso Coffee Capsules worth P1,406 (dimension: 30 cubic in) + 1 pieces of Ikea Raskog Trolley (dimension: 2,277 cubic in) worth P2,212. These are sent to our SG address in 3 different times/dates but within a 14-day period. Our quote:
a. Service Fee - S$21.30 (estimated time spent is 1 hour for receiving multiple deliveries, sorting, taking photos, coordination with customer).
b. Other costs - S$1.00 for bubble wrapping of Nespresso capsules. Total dimension of products is 2,371 cubic in which is below our free storage limit of 4,703 cubic in.
Total: S$22.30 (before shipping costs)
Example 2: A box of 25 grocery items worth P4,200 (dimension: 2,100 cubic in) + 2 pieces of clothing from Zalora.sg worth P3,800 (dimension: 60 cubic in) + this stool from Iuiga worth P5,883 (dimension: 3,875 cubic in, no box). These are sent to our SG address in 3 different times/dates between January 10 to January 26. Our quote:
a. Service Fee - S$26.70 (for 1 hour and 15 minutes of service time. Includes receiving multiple deliveries, sorting, taking photos, bubble wrapping of the unboxed stool, coordination with customer).
b. Storage Fee - $12.00 storage fee. Total dimension of these items is 6,035 cubic in, which is bigger than our free 4,703 cubic in storage.
c. Consolidation Fee - S$3.66 for extra 2 days of consolidation beyond the free 14-day period.
d. Bubble wrap - S$1.50 (around 60 sq inches needed for the stool)
e. Surcharge - S$10.54 (3% of P13,883 (S$351.47) which is the total cost of the products)
Total: S$54.40 (before shipping costs)
1. Are purchasing multiple items, or need items from various stores. You can save on service fees this way. Our service hours only start from the time we receive your items.
2. Have an international debit/credit card or PayPal.
3. Want to save on service fees by ordering the items online themselves.
Terms & Conditions:
• Minimum fee of 1 hour. Time spent beyond the first hour is charged per minute at S$0.36/minute.
• What we count in our service hours: receiving of items, taking of photos of items, packing, and other special requests. We don't charge our time for administration like invoicing and tracking your shipment.
• We will only receive your items at our Singapore address once you acknowledge our quotation.
• Minimum transaction amount of S$24.30 for us to ship.
• Maximum of 12 pieces of one specific kind of product can be shipped in one box/parcel.
• Request for a quick quote today.
Additional costs:
• Storage fee of S$12 for every 4,703 cubic in or 77,084 cubic cm (that's the size of a 14"x14"x24" box) for every 14 days.
• Consolidation fee of S$1.83/day for any goods with total volumetric size of 4,703 cubic in or 77,084 cubic cm or less (that's the size of a 14"x14"x24" box) that we hang on for you for longer than the free 14-day consolidation.
• Bubble wrapping: S$0.50 per 20 sq inch. This size can cover 2-3 pieces of mugs. This is required for any non-fabric goods or unboxed goods.
Examples of YOU SHOP costs before shipping costs:
Example 1: 1 Nike shoes worth P3,500 (dimension: 64 cubic in) + 5 packs of Nespresso Coffee Capsules worth P1,406 (dimension: 30 cubic in) + 1 pieces of Ikea Raskog Trolley (dimension: 2,277 cubic in) worth P2,212. These are sent to our SG address in 3 different times/dates but within a 14-day period. Our quote:
a. Service Fee - S$21.30 (estimated time spent is 1 hour for receiving multiple deliveries, sorting, taking photos, coordination with customer).
b. Other costs - S$1.00 for bubble wrapping of Nespresso capsules. Total dimension of products is 2,371 cubic in which is below our free storage limit of 4,703 cubic in.
Total: S$22.30 (before shipping costs)
Example 2: A box of 25 grocery items worth P4,200 (dimension: 2,100 cubic in) + 2 pieces of clothing from Zalora.sg worth P3,800 (dimension: 60 cubic in) + this stool from Iuiga worth P5,883 (dimension: 3,875 cubic in, no box). These are sent to our SG address in 3 different times/dates between January 10 to January 26. Our quote:
a. Service Fee - S$26.70 (for 1 hour and 15 minutes of service time. Includes receiving multiple deliveries, sorting, taking photos, bubble wrapping of the unboxed stool, coordination with customer).
b. Storage Fee - $12.00 storage fee. Total dimension of these items is 6,035 cubic in, which is bigger than our free 4,703 cubic in storage.
c. Consolidation Fee - S$3.66 for extra 2 days of consolidation beyond the free 14-day period.
d. Bubble wrap - S$1.50 (around 60 sq inches needed for the stool)
e. Surcharge - S$10.54 (3% of P13,883 (S$351.47) which is the total cost of the products)
Total: S$54.40 (before shipping costs)
2. Our Shipping Costs
Air Freight Charges
• These don't include our service fees yet.
• These are subject to change due to erratic schedules of flights during this pandemic.
• Our historical lead time by air is 4 to 10 days for Metro Manila addresses, and 10-25 days for provincial upon dispatch of your goods to our forwarders.
• We use a mix of forwarders: Aramex, DHL, Ninja Van, LBC, UPS, or TNT, whichever is giving us the lowest rate at the time of placing the order.
• These are subject to change due to erratic schedules of flights during this pandemic.
• Our historical lead time by air is 4 to 10 days for Metro Manila addresses, and 10-25 days for provincial upon dispatch of your goods to our forwarders.
• We use a mix of forwarders: Aramex, DHL, Ninja Van, LBC, UPS, or TNT, whichever is giving us the lowest rate at the time of placing the order.
Actual shipping costs by AIR examples:
1. One 400g tin can of Angelina's hot chocolate mix worth P2,035. This one. Shipping cost by air: S$21.62.
2. Two pieces of Zara kids dresses worth P3,145. Shipping cost by air: S$11.96.
3. Six pieces of Muji Coffee Mugs worth P2,419.80. This kind. Shipping cost by air: 39.56.
4. Assortment of 12 Lego items and paper toys worth P7,844. These are the actual items. Shipping cost by air: S$55.78.
5. Assortment of canned goods and noodles that can't be purchased from the Philippines, worth P2,245.90. These are the actual items. Shipping cost by air: S$61.07. ("If you're craving really bad, it doesn't matter what the shipping cost is!" says our customer)
6. A pair of preloved Christian Louboutin high heels worth P8,140. Shipping cost by air: PS$39.56.
Scroll below to see examples of actual transactions for an idea of overall costs!
1. One 400g tin can of Angelina's hot chocolate mix worth P2,035. This one. Shipping cost by air: S$21.62.
2. Two pieces of Zara kids dresses worth P3,145. Shipping cost by air: S$11.96.
3. Six pieces of Muji Coffee Mugs worth P2,419.80. This kind. Shipping cost by air: 39.56.
4. Assortment of 12 Lego items and paper toys worth P7,844. These are the actual items. Shipping cost by air: S$55.78.
5. Assortment of canned goods and noodles that can't be purchased from the Philippines, worth P2,245.90. These are the actual items. Shipping cost by air: S$61.07. ("If you're craving really bad, it doesn't matter what the shipping cost is!" says our customer)
6. A pair of preloved Christian Louboutin high heels worth P8,140. Shipping cost by air: PS$39.56.
Scroll below to see examples of actual transactions for an idea of overall costs!
Sea Freight Charges
Option A: Get Your Own Box
- These boxes are available only in Singapore. "Your Own Box" is ideal when you can fill up the entire space of any of our box options. Getting your own box is also your most affordable option (in terms of cost per volume).
- The price of the boxes include shipping from door-to-door.
- Our shipping partners are LBC, Jolly-B and A-Freight.
- The rates here don't include the service fees.
- You can buy the box after you have completed consolidating all your orders.
Option B: Join our Group Box
- Group Box is available for purchases from the US and Singapore only.
- This option is best if you have only one or a few items to ship to the Philippines, and you don't mind waiting a bit.
- Above cost is only an estimate. We will send you a quote with a range for the shipping cost.
- Our shipping partners are LBC, Jolly-B and A-Freight.
- The rates here don't include the service fees.
- There is a bit of a waiting time for this as we only ship a Group Box once a month.
Actual shipping costs by SEA using our Group Box examples:
1. Three sets of National Geographic Books for kids (with 25 books each set) worth P2,775. These items. Shipping cost by sea: S$11.25.
2. Three pieces of Corning Ware casseroles worth P6,480. These items. Shipping cost by sea: S$29.73.
3. One box of TWG tea and 1 Ikea ice cream scooper worth P1,520. Shipping cost by sea: S$8.65.
4. Assorted Ikea items: 4 sets of beddings, 3 pcs foldable boxes, 1 set of heat pot stands worth P2,271. These items. Shipping cost by sea: S$23.50.
Scroll below to see examples of actual transactions for an idea of overall costs!
1. Three sets of National Geographic Books for kids (with 25 books each set) worth P2,775. These items. Shipping cost by sea: S$11.25.
2. Three pieces of Corning Ware casseroles worth P6,480. These items. Shipping cost by sea: S$29.73.
3. One box of TWG tea and 1 Ikea ice cream scooper worth P1,520. Shipping cost by sea: S$8.65.
4. Assorted Ikea items: 4 sets of beddings, 3 pcs foldable boxes, 1 set of heat pot stands worth P2,271. These items. Shipping cost by sea: S$23.50.
Scroll below to see examples of actual transactions for an idea of overall costs!
3. Local Delivery Fees
There is no delivery fee if you opt for Air Shipping, or Sea Shipping with "Your Own Box."
*Delivery lead time is 2-4 days within Metro Manila, and 4-10 days to provinces.
**We'll use Grab or Lalamove's rates if you need same-day delivery.
**We'll use Grab or Lalamove's rates if you need same-day delivery.
4. Duties & Taxes
Duties and Taxes apply for air freight items above S$260 declared value. Inquire directly for flat tax rates. You can separate your items into multiple shipments to avoid taxes.
Let us give you examples of actual transactions and what our customers say about their experience!
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Customer found this hip and super lightweight foldable car seat online. But he can't order it himself because he didn't have an international credit card. The Smart Shopper purchased the item using its exclusive 15% discount with Urban Kanga and picked it up because the customer needed it urgently. Product cost: P9,213 Service fee: P790 Transportation cost within SG: P555 Shipping cost by air direct to customer: P2,651 TOTAL paid by customer including product cost: P13,209 *Service fees, transpo cost and shipping costs amount to 43% of the product cost. Still a worthwhile investment as the product is not available in the Philippines, and overall costs is still cheaper than alternatives. |
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Customer needed to order gifts for family. She sent us the links to the items she found online and wanted us to purchase them ourselves. The Smart Shopper purchased 7 lego items from Bricksworld (extending our 10% membership discount to the customer), and purchased 5 sets of paper toys from a physical toy shop. Product cost: P9,101 Transportation cost within SG: P555 Service fee: P1,186 (for 1.5 hours of shopping time) Shipping cost by air direct to customer: P1,972.80 TOTAL paid by customer including product cost: P12,814.80 *Service fees, transpo cost and shipping costs amount to 40.8% of the product costs. Her overall savings are huge as the Lego products are at least 40% cheaper in Singapore than in the Philippines, or are not available there. |
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Customer needed some Ikea items. She sent us the links to the items she found online and wanted us to purchase them ourselves. The Smart Shopper purchased assorted Ikea items from Ikea Singapore physical shop. Product cost: P4,258.80 Service fee: P530 (discounted fee during our "Ikea Shopping Day") Shipping cost by sea (consolidated box): P1,368 Local delivery fee direct to customer: P565 TOTAL paid by customer including product cost: P6,721 *Service fees, shipping costs and local delivery costs amount to 57.8% of the product costs. A worthwhile investment as the products were not yet available in the Philippines as that time. Comparing her costs with what she would have paid Ikea resellers in the Philippines marking up products at 60% and up, she's definitely had a better deal. |
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Customer ordered assorted Ikea items through Ikea.sg online shop. She sent her orders to our SG address and wanted us to consolidate her orders in one package. Then she requested if we can purchase another item that she forgot to order online. The Smart Shopper received, sorted and consolidated all her orders in one package. We included her additional item to our Ikea trip twice a month. Our Box cost: P3,196.80 (includes shipping cost and local delivery fee.) Product costs including what the customers shopped online herself: P10,568 Service fee: P1,320 TOTAL cost of customer including product costs: P15,084.80 *Service and shipping fees amounted to 42.7% of her product costs. With a discerning taste for home goods, the customer found it all worth it as these items are hard to find in the Philippines, or are much more expensive from local Ikea resellers. |
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Customer needed Ostheimer wooden toys and Magna Tiles cars for her collection. After receiving a quote for us, she ordered online from the merchant and had her orders delivered to our SG address. The Smart Shopper received, sorted, packed and processed the shipping of her orders immediately. Service fee: P790 (for 1 hour of receiving, sorting and packaging of orders.) Shipping cost by air direct to customer: P1,029.60 Special Handling Fee: P180 (for fragile item.) TOTAL paid by customer including product cost: P1,999.60 *For savvy collectors like Diana, shipping from overseas is a thrill and a worthwhile investment. Like many of our other clients, they order a few collector items overseas that aren't available in the Philippines through us. Some of them later on resell them locally or on eBay resulting in attractive profits! |
And for payment options, here you go:
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PayNow
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UEN 201909835M
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PayPal
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theasianblandingscollective@gmail.com or
paypal.me/thecollectiveasia *We will charge a transaction fee of 3.9% of the total invoice amount + S$0.50 for PayPal payments. |
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Debit/Credit Card
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If you prefer to pay using your debit or credit card outside of PayPal, we will send a custom link to you of you total invoice so you can transact your payment.
*We will charge a transaction fee of 3.5% of the total invoice amount for transaction fees. |
